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Arundo Analytics Cookie Policy

Posted: May 24, 2018

Effective: May 25, 2018

 

This Cookies Policy (“Policy”) describes how Arundo Analytics, Inc. (“Arundo”) and its partners and affiliates use cookies or similar technologies on Arundo’s website (the “Site”) and the choices that you have. This Policy forms part of Arundo’s Privacy Policy. Our Privacy Policy describes why and how Arundo collects, uses and stores your Personal Data, the lawful basis on which your Personal Data is processed, and what your rights and our obligations are in relation to such processing. Please read our Privacy Policy for information on these items.

If you are based in the European Economic Area, when you first visit the Site, you will be asked to consent to the use of cookies and similar technologies on the Site in accordance with this Policy, and if you accept we will store cookies on your computer.

1. Cookies and other Technologies

A cookie is a piece of information sent to your browser from a website and stored on your computer’s hard drive. Cookies can help a website like ours recognize repeat users and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website.

Cookies can be stored on your computer for different periods of time. “Session cookies” only last for as long as the browser session and are deleted automatically once you close your browser. “Persistent cookies” cookies survive after your browser is closed until a defined expiration date set in the cookie, and help recognize your computer when you open your browser and browse the Internet again. We use “persistent cookies” to save your registration ID and login password for future logins to the Service. We use “session ID cookies” to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage and web traffic routing on the Services.

We also use pixel tags, from the third parties set out below, to help us improve use of our Site and the Service, and know when content has been shown to you. Pixel tags are a technology similar to cookies that is placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.

2. Type of Cookies:

We classify cookies in the following categories:

Category

Purpose

Strictly Necessary

To provide users with services available through our Site and Service and to use some of their features, such as the ability to log-in and access to secure areas. These cookies are essential for using and navigating the Site.  Without these cookies, basic functions of our Site would not work.

Analytics/Performance

 

Allow us to recognize and count the number of Site visitors and to see how they move around the Site (including number of page views, number of visitors, and time spent on each page). This helps us to improve the way our Site works, for example by making sure users are finding what they need easily. We also use this type of cookies to monitor the performance of the application in order to improve it.

Functionality

Used to enhance the performance and functionality of the Site (such as offering live support chat or location tailored services; in particular, we offer live chat through our Site to assist visitors with various questions). These cookies are not essential for using and navigating the website and the services. However, without these cookies, certain functionality may become unavailable.

Advertising/Targeting

We use cookies from third parties that enable us, through their services, to follow up with targeted marketing campaigns, such as press releases regarding new products, partnerships, etc. (including use of marketing software that does sales tracking with Salesforce and Hubspot, as described below, through our website).

 

3. Technologies Used:

The types of technologies that we use are detailed below:

Strictly Necessary

Type

(Cookie/Pixel)

Who Serves the Technology

Expiration

Opt-Out

Cookie

HubSpot (Privacy Policy here. More details on the cookies placed by HubSpot here).

Session cookie

Because these cookies are strictly necessary to deliver the website and the services, you cannot refuse them.

 

You can block or delete these cookies by changing the browser settings as explained under the “Your Choices” section below.

 

Analytics/Performance

Type

(Cookie/Pixel)

Who Serves the Technology

Expiration

Opt-Out

Cookie

Google Analytics

(Privacy Policy here).

Listed here.

Google Analytics Opt-out Browser Add-on. Read more here.

Cookie

Hubspot (Privacy Policy here. More details on the cookies placed by HubSpot here).

Set by HubSpot. Read more here.

You can block or delete these cookies by changing the browser settings as explained under the “Your Choices” section below.

Cookie/Pixel

Hotjar (Privacy Policy here.)

Set by Hotjar. Read more here.

You can block or delete these cookies by changing the browser settings as explained under the “Your Choices” section below.

Functionality

Type

(Cookie/Pixel)

Who Serves the Technology

Expiration

Opt-Out

Cookie

Hubspot (Privacy Policy here. More details on the cookies placed by HubSpot here).

 

Set by HubSpot. Read more here.

You can block or delete these cookies by changing the browser settings as explained under the “Your Choices” section below.

Cookie

Drift, a live chat service that is available on our Site (Privacy Policy here.)

Set by Drift.

You can block or delete these cookies by changing the browser settings as explained under the “Your Choices” section below.

Advertising / Targeting

Cookie/Pixel

Hubspot (Privacy Policy here. More details on the cookies placed by HubSpot here).

 

Set by Hubspot. Read more here.

You can block or delete these cookies by changing the browser settings as explained under the “Your Choices” section below.

Cookie/Pixel

Salesforce (Privacy Policy here).

Set by Salesforce.

You can block or delete these cookies by changing the browser settings as explained under the “Your Choices” section below.

 

Cookie/Pixel

 

Drift (Privacy Policy here.)

 

Set by Drift.

You can block or delete these cookies by changing the browser settings as explained under the “Your Choices” section below.

 

 

4. Your choices:

On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers: 

You may also manage or opt-out of cookies served through the Site by using the links provided above.

Please note that if you reject cookies or turn cookies off, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site. You may not decline pixel tags. However, they may be rendered ineffective by declining all cookies or modifying your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis.

To find out more about cookies and similar technologies, including how to see what cookies and similar technologies have been set and how to manage and delete them, visit  http://preferences-mgr.truste.com in the United States, or the European Digital Advertising Alliance http://www.youronlinechoices.eu/ in Europe, or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org, and follow the opt-out instructions there. If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.

Changes:

We may change the type of third party service providers that place cookies on the Site and amend this Policy at any time by posting the amended version on the Site. Unless additional notice or consent is required by applicable laws, this will serve as your notification of these changes.

Contacting Arundo:

Please contact us if you have any questions about Arundo’s Privacy Policy or the information practices of the Services, or if you wish to access your Personal Data stored by Arundo or exercise your other rights described under this Privacy Policy or the applicable law.

You may contact us at the following email address: privacy@arundo.com or by post at:

Arundo Analytics, Inc.

Attn: Privacy

1600 Smith Street, Suite 3730

Houston, TX 77002, USA

Or:

Arundo Analytics AS

Attn: Privacy

Wergelandsveien 7

0167 Oslo, Norway